<% if request("name")="" or request("email")="" then %> For assistance with your enquiry, please feel free to search our knowledgebase by visiting our helpdesk here or fill-in the form below.

	Company:	*
	Site:
	User:
	Subject:	Please briefly describe the issue.
	Issue:	Email Issue(please check faq's) Development Bug Design Issue WebHosting Support Service Impairment
	Details:	*Please provide as much detailed information as possible as this will help us solve your issue sooner.
	Name:
	Phone:	preferred
	Email:	* preferred

<% else odbc_connection_string="Provider=Microsoft.Jet.OLEDB.4.0;Data Source=" & server.mappath("support_db.mdb") & ";Persist Security Info=False" set odbc_db=CreateObject("ADODB.Connection") odbc_db.Open(odbc_connection_string) dim sql_string set dbRS = odbc_db.Execute("INSERT INTO [requests] (company,site,[user],subject,urgency,details,name,phone,[email],preferred) VALUES ('" & ra(request("company")) & "', '" & ra(request("site")) & "', '" & ra(request("user")) & "', '" & ra(request("subject")) & "', '" & ra(request("urgency")) & "', '" & ra(request("details")) & "', '" & ra(request("name")) & "', '" & ra(request("phone")) & "', '" & ra(request("email")) & "', '" & ra(request("R1")) & "')") dim emailAddress dim bccAddress dim emailFrom dim company dim emailSubject dim emailBody emailAddress = "support@kora.net.au" bccAddress = "" emailFrom = request("email") company = request("company") emailSubject = request("urgency") & " " & request("subject") emailbody = "

Company: " & request("company") & "

Site: " & request("site") & "

User: " & request("user") & "

Subject: " & request("subject") & "

Urgency: " & request("urgency") & "

Details: " & request("details") & "

Name: " & request("name") & "

Phone: " & request("phone") & "

Email: " & request("email") & "

Preffered Method of Contact: " & request("R1") & "

" emailbody = emailbody & "##hs_customer_firstname:" & request("name") & "## ##hs_customer_phone:" & request("phone") & "## ##hs_customer_email:" & request("email") & "##" call send_email(emailAddress,bccAddress, emailFrom,company, emailSubject, emailBody) emailAddress = request("email") bccAddress = "" emailFrom = "support@kora.net.au" company = "Kora.net.au" emailSubject = "Support Request Received" emailbody = "

Dear: " & request("name") & "

Your support request has been sent and logged.
We will endeavour to fix and respond to your issue ASAP!


Regards,
Kora Support Team

Kora.net.au PTY LTD

ACN: 105 670 219

PO BOX 1154

Maroochydore. QLD. 4558

 

Mobile: 0418 757 981

Ph: 1800 354 945

Fax: (07) 5473-9671

email: suppport@kora.net.au

web: www.kora.net.au
 

----------------------------------------------------------------------

This transmission is for the intended addressee only and is

confidential information. If you have received this transmission

in error, please delete it and notify the sender.

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" call send_email(emailAddress,bccAddress, emailFrom,company, emailSubject, emailBody) %>

Thank you for you enquiry. It has been forwarded to our support department.
	Company:	<%response.write(get_field("company"))%>
	Site:	<%response.write(get_field("site"))%>
	User:	<%response.write(get_field("user"))%>
	Subject:	<%response.write(get_field("subject"))%>
	Details:	<%response.write(get_field("details"))%>
	Name:	<%response.write(get_field("name"))%>
	Phone:	<%response.write(get_field("phone"))%>
	Email:	<%response.write(get_field("email"))%>

<% end if %>